AI Risk Management
Payors are pushing postpartum care management back to provider practices. But practices don't have the staff, tools, or workflows to absorb it. Phia gives you the infrastructure to accept that delegation — without adding a single hire.
AI triage that only escalates what matters
Phia's risk model runs 24/7, screening for postpartum depression, BP changes, and behavioral health risk. Your team sees a summary — not a flood of alerts.
Human-staffed. Clinically accountable.
Every at-risk alert is reviewed by an RN or clinical specialist — not routed to a chatbot. We close the loop and document it, so you have the outcome data when you need it.
Wraparound Care
~60% of maternal deaths occur within 45 days of delivery — in the exact window most practices have no structured follow-up. Phia's care coordination begins at the first OB referral and continues through the 12-month postpartum period extended under federal Medicaid coverage. One responsible party. Continuous monitoring. No gap.
One platform. Every specialist.
Mental health, lactation, PT/OT, dietitian, doula access, and SDOH resource matching — bundled under a single care coordination contract. No referral maze. No stitching together vendors.
The responsible party that's been missing.
Phia formally accepts delegation as the postpartum care coordinator — resolving the structural gap that leaves OBs, PCPs, and Payors pointing at each other while the member goes unmonitored.
“Our patients love that they can get help for themselves and their babies in one place. It feels like a true extension of our office.”
Kerry Krauss, MD
OBGYN, Natural Cycles
Reduction in emergency department visits and hospital readmissions with wraparound postpartum care
Cost & Quality
Every Phia interaction generates the outcome data your annual CMS report requires — postpartum follow-up rates, depression screening completion, SDOH referral rates, and ER diversion. We don't ask you to trust our algorithm. We give you the raw data to run your own.
ER diversion. Readmission reduction. Claims avoided.
Phia's alert-resolution reporting ties clinical engagement directly to claims-avoidance events. The ROI shows in your own data — not ours.
HEDIS PPC and PND-E — moved by design, not by accident.
Phia's quality gates are built around the postpartum HEDIS measures your MCO is already measured on. Screening completion, follow-up rates, and SDOH referral close rates are tracked and reportable.
Patient Experience
Phia members interact with a care coordinator who knows their history — not a new nurse every call, not a chatbot with no memory. Long-term engagement builds trust, surfaces risk early, and keeps your patients connected to your practice through the postpartum window.
AI with memory. Humans with judgment.
Phia's platform retains the full clinical history of each member across every interaction — so the conversation picks up where it left off, not from scratch.
The practice that didn't abandon her after delivery.
In a market where postpartum care is structurally absent, offering 12-month coordinated support is a genuine differentiator. Your patients remember. So do their OBs.
“Patients tell us they feel genuinely cared for after delivery — and it shows in our reviews and retention.”
Liam Patel, MD
OBGYN, Christiana Hospital
Average satisfaction rating in community-based maternal health interventions
